EDGE HELPDESK / REMOTE SUPPORT

Remote support from EdgeIT

Call us and we will guide you. Choose your device, open the client and give the code to your technician.

1 / CHOOSE YOUR DEVICE

Download for your device

Choose Windows, Mac or Android. Use the button under your device to download the EdgeIT remote support client.

Windows

For Windows computers

Mac

For Apple computers

Android

For Android phones and tablets

2 / OPEN THE CLIENT

Open the file or app

Open your download and follow the instructions. If installation or permissions are needed, your technician will guide you.

3 / SHARE YOUR CODE

Read out the nine-digit code

Give the code to the technician you are speaking with. Then follow their instructions to start the support session.

Buttons missing or download not working?Open the Splashtop download page in a new tab ↗

When we are finished

Close the remote support application when your support session has ended.

The download buttons load from Splashtop (eu.help123.app) when this page opens. Viewing this page does not start a remote session. Read our privacy policy.